Growing Business

Outstanding customer experience

How Emotional Intelligence Impacts Sales Performance and Employee Retention

Leave a Comment / Customer Service, Growing Business

One of the mysteries in car dealers’ sales teams is why general managers and general sales managers assume that low productivity and the resulting high turnover are inevitable with their sales teams. Research has shown it is appropriate to apply the Pareto principle to salespeople whereby 20 percent of all salespeople now make 80 percent …

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Content marketing

Using Content Marketing to Showcase Your Business

Leave a Comment / Growing Business, Our Services

Welcome to your Using Content Marketing to SHowcase Your Brand.  In this presentation, we’re going to be talking about using content marketing as a vehicle to showcase the value of your business, and if you’re a solopreneur the value of you yourself. We’re going to be covering the following in this short presentation: What content …

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Better Business Workshop Redlands Coast

Build a Better Tradie Business on the Redlands Coast

Leave a Comment / Growing Business, Our Services, Redlands Coast Business Show, Start Up

It’s exciting starting your own business and being your own boss.  But the pitfalls that lay ahead for tradies like you, don’t relate to your skills and professionalism as a tradesperson. They relate to business skills and knowledge. It’s only early in 2021, but 28% of all businesses that have crashed and burned have been …

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13 Key Skills to Build Emotional Intelligence

13 Key Skills to Building Emotional Intelligence

Leave a Comment / Leadership, Growing Business, Transformative Leadership

Building emotional intelligence is critical for business leaders and business owners.  Emotional intelligence is not just one skill. It is, instead, the combination of many different competencies that combine to provide you with emotional intelligence. This post is provided to help you work on developing the skill of emotional intelligence to help you in your …

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Incentives to Grow Redlands City Council Grants for Business

Leave a Comment / Growing Business, Redlands Coast Business Show

It is fair to say we have all been working in a changing environment and that is why it is pleasing to see the Redland City Council extend support to the community for some grants – a $1000 grant for professional service and a $5000 grant to restructure/rejig to effectively innovate your business. I will …

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